Privacy Policy

Overview

Texas Tough Rentals LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our trailer rental services.

Information We Collect

Personal Information You Provide

When you request a trailer rental through our contact form, we collect:

• Full name
• Email address
• Phone number
• Project details and rental requirements (message content)
• Requested rental dates
• Delivery location information

Information Collected Automatically

When you visit our website, we automatically collect certain information through:

• Vercel Analytics: Website usage statistics, page views, and performance data
• Meta (Facebook) Pixel: Website interactions for advertising and analytics purposes
• Browser Information: Device type, browser type, IP address, and general location

How We Use Your Information

We use the information we collect to:

• Respond to your trailer rental inquiries and provide quotes
• Communicate with you about rental details, scheduling, and delivery
• Process rental bookings and arrangements
• Improve our website and services
• Analyze website usage and performance
• Market our services to interested customers (with your consent)
• Comply with legal obligations

Information Sharing and Third-Party Services

Third-Party Services We Use

• Vercel Analytics: Website performance and usage analytics
• Meta (Facebook): Advertising pixel for marketing and audience insights
• Brevo (formerly Sendinblue): Email communication services
• OpenStreetMap/Nominatim: Location and mapping services

When We Share Information

We may share your information:

• With service providers who help us operate our business (under confidentiality agreements)
• If required by law or legal process
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer or sale

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Object to certain uses of your information

Opting Out of Tracking: You can disable cookies in your browser settings or opt out of Facebook advertising through your Facebook ad preferences.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce agreements. Rental inquiry information is typically kept for up to 3 years.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.